The MSS implementation information provides a starting point for Registered Training Organisations (RTOs) who want to understand the MSS Sustainability Training Package and how it can be used to meet industry needs for sustainability skills.
It provides information to assist an RTO to:
- Consult with businesses to identify their needs
- Develop training and assessment programs to meet business needs using the MSS Sustainability Training Package.
RTOs should refer to Sustainability in practice and other sections of Skills for Sustainability to further their understanding of how sustainability can apply in their own business and their client enterprises.
Throughout the implementation information the terms ‘business’ and ‘client’ are used; they are intended to cover terms such as industry, workplace, company, organisation, enterprise and target group.
Understanding business needs
Understanding the business goals and skill needs of your clients is paramount to the viability of your own business as a Registered Training Organisation (RTO). Customer satisfaction, word of mouth and repeat business are valuable assets for any business with a long term focus.
Industry practice is still developing and sustainability is not embedded into the routine operations of all businesses.
This presents a number of challenges for RTOs who want to deliver sustainability skills programs to businesses and to individuals who want to work in the area. It also makes it critical to identify where each of your clients fits in the spectrum of sustainability practice, and to analyse their specific skill needs… [Read more…]
Embarking on a skills program where it is not needed or one that does not deliver the skills needed by your client will be a serious business risk to your RTO. To meet your clients’ needs and sustain your business relationships you have to know what the client needs are – at the business level and at the skill level.
Using a consultancy approach can help you to focus on your client’s business goals and on helping them find the support they need to achieve those goals. It also recognises that you might play a role in providing advice to clients about the range of available options and the best solutions… [Read more…]
Developing a customised program
Once you understand the business requirements for sustainability skills you can start to develop a program that meets those needs. However developing a customised program requires a series of decisions. These decisions require in depth knowledge of the available options balanced with your understanding of the business and skill needs… [Read more…]
Developing a training and assessment strategy
Once you understand the business requirements for sustainability skills you can start to develop a program that offers a solution to the business need. A training and assessment strategy helps you to plan and document key aspects of your program such as what it includes, how the training and assessment is organised and who will be involved… [Read more…]